Cancellation & Refund Policy
At Seekmytrip, we strive to provide clear and efficient services for cancellations and refunds. Please review the details below:
Refundable vs Non-Refundable Bookings
Most bookings are non-refundable, but some may be eligible for refunds based on the terms of our third-party service providers (e.g., airlines, hotels). Refund eligibility is at the discretion of these providers.
Refund Process
- Refunds are processed by the third-party providers. Seekmytrip facilitates the process but does not control the decision.
- If eligible, refunds will be credited to the original payment method. Service fees are non-refundable and will be deducted from your refund.
Cancellation Timeframe
- Cancellation requests must be made within the time frame set by the service provider.
- For flight cancellations, requests must be made at least 24 hours before departure.
Cancellation Charges & Fees
- Cancellations may incur charges such as penalties or administrative fees, depending on the provider's policy.
- Rescheduling may involve fare differences, booking fees, or penalties.
No-Show Policy
- If you miss your flight and the airline permits a "No Show" refund, you can request a refund, but approval is at the airline’s discretion.
Refund Processing Time
- Refunds may take 30-60 days, as the process involves third-party providers.
- After cancellation confirmation, we will keep you updated on the refund progress.
Non-Refundable Service Fee
- The service fee charged at booking is non-refundable and will be deducted from the total refund.
How to Request a cancellation
- To cancel, contact our customer service team within the specified time frame. We’ll assist in submitting the request and tracking your refund.
Contact Us
For any questions, reach out to Seekmytrip’s customer support team for assistance.
Seekmytrip reserves the right to update this policy at any time.